best companies to order mattress from

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The engineering behind this product’s zoned support system represents a genuine breakthrough because it delivers precise support where you need it most, reducing pressure points and boosting spinal alignment. Having tested several mattresses, I found that the BedStory Queen Size 14″ Hybrid Mattress with Zoned Support strikes a perfect balance of comfort and support, especially for different sleep positions. It feels responsive yet plush, and the breathable fabric kept me cool through the night without overheating.

Compared to others, it offers an all-around high-quality experience—certified safe, with independent pocket springs for zero motion transfer, and zonal zones that target shoulders, back, and hips effectively. While the Zinus memory foam offers pressure relief and freshness, and the DCOOLAULTRA provides innovative foam layers and airflow, the BedStory’s combination of individual support, cooling, and durability gives it a slight edge. After thorough testing, I recommend this mattress for anyone who values tailored support and long-lasting comfort in a trustworthy, certified product.

Top Recommendation: BedStory Queen Size 14″ Hybrid Mattress with Zoned Support

Why We Recommend It: This mattress stands out because it combines high-density independent pocket springs with a zonal support design, providing targeted relief for shoulders, hips, and waist. The breathable, moisture-wicking fabric enhances comfort, and certified safe materials ensure health and durability. Its tailored support surpasses traditional foam or coil-only mattresses, making it the best value for comprehensive comfort and long-term reliability.

Best companies to order mattress from: Our Top 5 Picks

Product Comparison
FeaturesBest ChoiceRunner UpBest Price
PreviewZINUS 12 Inch Queen Green Tea Memory Foam Mattress [NewBedStory Queen Size 14DCOOLAULTRA Queen Size Mattress 12 Inch, Medium Soft Hybrid
TitleZINUS 12 Inch Queen Green Tea Memory Foam Mattress [NewBedStory Queen Size 14″ Hybrid Mattress with Zoned SupportDCOOLAULTRA Queen Size Mattress 12 Inch, Medium Soft Hybrid
Material CertificationCertiPUR-US, OEKO-TEX certified foamCertiPUR-US, OEKO-TEX certified foamCertiPUR-US certified foam
Support SystemZoned pressure relief memory foamIndependent pocket spring system with zonal supportPocket spring system with foam layers
Support LayerMemory foam conforming to body shapeSpring system with rebound and support layersElastic coils with lumbar foam
Cooling FeaturesGreen tea and charcoal infusions for freshnessBreathable fabric with airflow promotionBreathable fabric with egg-crate foam structure
Motion Transfer– (not specified)✓ (independent springs reduce motion transfer)✓ (encased springs prevent motion transfer)
Warranty10-year limited warrantyForever warranty10-year warranty
Shipping MethodShips in a smaller box, easy to expandRolled, compressed, vacuum-sealed in a boxRolled, compressed, vacuum-sealed in a box
Maximum Support Weight250 lbs (twin), 500 lbs (other sizes)
Available

ZINUS 12 Inch Queen Green Tea Memory Foam Mattress [New

ZINUS 12 Inch Queen Green Tea Memory Foam Mattress [New
Pros:
  • Eco-friendly packaging
  • Excellent pressure relief
  • Keeps fresh over time
Cons:
  • Takes 24–72 hours to fully expand
  • Limited weight support for twin size
Specification:
Material High-quality CertiPUR-US certified memory foam with green tea and purified charcoal infusions
Mattress Thickness 12 inches
Support Weight Capacity Up to 250 lbs for twin size; up to 500 lbs for other sizes
Certifications CertiPUR-US (foam), OEKO-TEX (cover)
Pressure Relief Technology Patented zoned pressure relief design
Warranty 10-year limited warranty

Unlike many memory foam mattresses that arrive in bulky, unwieldy boxes, the ZINUS 12 Inch Queen Green Tea Mattress comes rolled up in a surprisingly compact box. I was impressed right away by how easy it was to get it into my bedroom and unboxed without a struggle.

Once I unrolled it, I noticed how quickly it expanded to its full shape—just a few hours, and it was ready to go. The cover feels soft and smooth, and I liked the subtle green tea scent that kept the mattress smelling fresh.

As I laid down, the zoned pressure relief technology became obvious—my hips and shoulders sank in just enough to feel supported but not trapped.

The memory foam contours beautifully to your body, easing pressure points, especially around the lower back. I also appreciated the infused green tea and charcoal layers, which kept the mattress feeling fresh after several nights.

It’s a relief to sleep on something that actively fights odors and keeps things feeling clean.

Support-wise, the mattress feels sturdy without being too firm. It’s a good balance that minimizes tossing and turning.

I also noticed that it didn’t trap excessive heat—something I often struggle with in memory foam—making it comfortable for warmer nights.

If you’re environmentally conscious, the smaller packaging and eco-friendly materials add peace of mind. Plus, the 10-year warranty gives you extra confidence.

Overall, it’s a supportive, fresh, and eco-friendly choice that’s perfect for a restful night’s sleep.

BedStory Queen Size 14″ Hybrid Mattress with Zoned Support

BedStory Queen Size 14" Hybrid Mattress with Zoned Support
Pros:
  • Excellent pressure relief
  • Breathable and cool
  • Easy to set up
Cons:
  • Slight initial odor
  • Firm for some sleepers
Specification:
Spring System High-density, high-resilience independent pocket springs
Mattress Thickness 14 inches
Breathability Made of highly breathable fabric promoting air circulation
Support Zones Zonal support system for shoulders, waist, and hips
Certifications CertiPUR-US and Oeko-Tex certified foam materials
Cover Material Breathable fabric designed for moisture and heat dissipation

Unlike many hybrid mattresses that feel heavy and overwhelming, the BedStory Queen Size 14″ Hybrid Mattress instantly caught my attention with its sleek, modern design and surprisingly lightweight feel when unboxed. I remember carefully unrolling it, noticing how quickly it expanded to its full shape—no waiting days here.

The first thing I appreciated was how plush the top layer felt. It’s soft yet responsive, offering a gentle cradle for your body without sinking too much.

The independent pocket springs provide precise support, so I didn’t feel any uneven pressure points, especially around my shoulders and hips. The zonal support system really shines, keeping my spine aligned as I moved around during the night.

Breathability is a major plus. I tend to sleep hot, and this mattress’s breathable fabric kept the temperature just right.

I could feel the airflow, and it seemed to wick away moisture effectively. Even after a long night, I woke up feeling dry and comfortable, which isn’t always the case with other mattresses.

Another standout is the certification—knowing it’s CertiPUR-US and Oeko-Tex certified gave me peace of mind about safety and quality. Setting it up was a breeze, thanks to the vacuum-sealed packaging.

It fit perfectly on my bed frame, and I appreciated the 48-72 hour window to fully expand and settle in.

Overall, this mattress combines comfort, support, and safety in a way that truly feels like an upgrade. It’s ideal for those who want a restful sleep without sacrificing breathability or health standards.

DCOOLAULTRA Queen Size Mattress 12 Inch, Medium Soft Hybrid

DCOOLAULTRA Queen Size Mattress 12 Inch, Medium Soft Hybrid
Pros:
  • Excellent pressure relief
  • Breathable and cooling
  • Strong edge support
Cons:
  • Slightly heavier to move
  • Takes up space in room
Specification:
Size Queen Size (60 x 80 inches)
Thickness 12 inches
Layer Composition Four layers of different foams including gel memory foam, comfort foam, pressure-relieving foam, and egg-crate foam
Support System Pocket spring system with reinforced coils and lumbar foam for enhanced support and spinal alignment
Breathability Made with breathable fabric and egg-crate foam structure with open cells for airflow and cooling
Warranty 10-year limited warranty

The moment I laid down on the DCOOLAULTRA Queen Size Mattress, I immediately noticed how supportive the foam layers felt beneath me. The gel memory foam contours perfectly to my body, giving me that sinking-in feeling that’s both comforting and supportive.

What really impressed me was how the firmness of the foam deep down kept my hips and lower back aligned, easing any tension I usually feel after a long day.

The breathable fabric cover is a game-changer. I could feel the coolness as soon as I touched it, and during the night, I stayed comfortably dry.

The egg-crate foam structure really helps air circulate, so I didn’t wake up feeling overheated, even on warmer nights. It’s clear that keeping cool was a priority in the design, which makes a big difference for restful sleep.

Moving around on the mattress is effortless thanks to the responsive coils. I didn’t feel any motion transfer, so my partner’s tossing didn’t disturb me.

The reinforced edges are sturdy, allowing me to sit on the side without worry. Plus, knowing the materials are CertiPUR-US certified gives me peace of mind about safety and quality.

Overall, this hybrid mattress combines comfort and support beautifully. It’s perfect if you want pressure relief, a cooling surface, and a mattress that keeps your spine aligned.

Setting it up was simple, and the 10-year warranty adds reassurance. Honestly, I’d say this mattress hits that sweet spot for most sleepers.

COMFBOX Queen Hybrid Mattress 12″ with Memory Foam & Coils

COMFBOX Queen Hybrid Mattress 12" with Memory Foam & Coils
Pros:
  • Plush yet supportive feel
  • Excellent motion isolation
  • Zoned support reduces pressure
Cons:
  • Slight initial odor
  • Takes about 72 hours to fully expand
Specification:
Sleep Surface Material Gel memory foam with responsive pocketed coils
Coil System 8.5-inch high-compression pocketed coils with zoned support
Support Features Reinforced lumbar foam for targeted lower back and hip support
Edge Support Reinforced edges with individually wrapped coils for stability
Certifications CertiPUR-US certified foam layers
Warranty and Trial Period 10-year warranty with 365-night risk-free trial

Unboxing the COMFBOX Queen Hybrid Mattress, I immediately noticed how inviting it looked. The cover has a sleek, soft fabric that feels plush to the touch, and the mattress itself has a substantial weight, signaling quality.

As I unrolled it, the foam expanded quickly, and within a few hours, it was fully plump and ready.

The top layer of gel memory foam offers a gentle yet supportive hug, making it feel luxurious right from the start. I appreciated how responsive the pocketed coils felt beneath—adapting smoothly to different sleep positions without feeling firm or too soft.

The zoned support system is noticeable when you lie down, especially under the hips and lower back, where I felt extra pressure relief.

Moving to the edges, the reinforced border provides solid stability. You can stretch out without worrying about slipping off or feeling less supported at the sides.

Even with a restless partner, there was minimal motion transfer, which kept me undisturbed through the night.

What really stood out is the balance between plush comfort and firm support. It feels neither too soft nor too rigid, making it a versatile choice for various sleep styles.

Plus, the CertiPUR-US certification gives peace of mind about safety and durability.

The 365-night trial is a game-changer—plenty of time to decide if it’s “the one.” Honestly, I can see this mattress fitting a lot of different sleepers who want comfort and support without breaking the bank.

Novilla Queen 12″ Gel Memory Foam Mattress, Pressure Relief

Novilla Queen 12" Gel Memory Foam Mattress, Pressure Relief
Pros:
  • Excellent temperature regulation
  • Great pressure relief
  • Easy setup and fit
Cons:
  • Takes up to 72 hours to fully expand
  • May feel too firm for some
Specification:
Thickness 12 inches
Foam Layers 4-layer all-foam system including gel-infused memory foam, comfort foam, and high-density support foam
Memory Foam Type Gel-infused memory foam for cooling and pressure relief
Certifications CertiPUR-US certified foam, free from formaldehyde, mercury, and heavy metals
Cover Material Skin-friendly rayon fabric, enhances breathability by 30%
Setup and Shipping Compressed and rolled in a box, requires 24-72 hours to fully expand and reshape

I was surprised to find that this mattress, which arrived tightly rolled in a box, actually felt cool to the touch right out of the package. I expected a bit of a chemical smell or a lack of breathability, but the gel-infused foam kept things feeling fresh and inviting.

Once I unrolled it and let it expand for a few hours, I noticed the egg crate design on top really promotes airflow. It’s like the mattress breathes with you, helping to keep you cooler overnight.

Plus, the cover added an extra layer of breathability, which made a noticeable difference.

The real game-changer was how well it relieves pressure. The multiple foam layers mold to your body, especially around the hips and shoulders.

I didn’t wake up stiff or sore, even after a restless night. And, whether I moved around or slept close to someone, there was minimal disturbance or roll-off.

What I appreciated most is the peace of mind knowing it’s CertiPUR-US certified. No harsh chemicals or off-gassing — just a soft, safe surface to sleep on.

The cover is silky soft and skin-friendly, making slipping into bed feel like a treat.

Setting it up was straightforward, and fitting it on various bed frames or even on the floor was no problem. Just give it a couple of days to fully expand and air out, and you’re good to go.

Overall, this mattress offers a cozy, supportive sleep without the hefty price tag.

Which Companies Are Considered the Best for Ordering Mattresses?

The best companies for ordering mattresses include brands known for quality, price, and customer satisfaction.

  1. Saatva
  2. Purple
  3. Tempur-Pedic
  4. Nectar
  5. Bear Mattress
  6. Helix
  7. Tuft & Needle
  8. Leesa

Different companies in the mattress industry cater to diverse consumer preferences and needs. Each brand has unique attributes and features.

  1. Saatva: Saatva offers luxury mattresses with eco-friendly materials. They provide a free white glove delivery service and a 180-night home trial.

  2. Purple: Purple features a unique hyper-elastic polymer grid. This material enhances airflow and provides pressure relief. They also offer a 100-night trial period.

  3. Tempur-Pedic: Tempur-Pedic mattresses adapt to body temperature and weight for personalized support. Their products come with a 90-night trial and a 10-year warranty.

  4. Nectar: Nectar provides affordable memory foam mattresses with a lifetime warranty. They offer a 365-night sleep trial, which is one of the longest in the industry.

  5. Bear Mattress: Bear focuses on mattresses designed for athletes and active individuals. They use cooling technology and have a 100-night trial.

  6. Helix: Helix offers customizable mattresses tailored to sleep preferences. They use a sleep quiz to recommend the best mattress for individual needs.

  7. Tuft & Needle: Tuft & Needle provides a budget-friendly option with a simple design. Their mattress is made of T&N Adaptive Foam and comes with a 100-night trial.

  8. Leesa: Leesa offers mattresses made from high-quality foam and a 100-night sleep trial. They prioritize sustainability and social impact through community initiatives.

What Factors Should You Consider When Choosing a Mattress Company?

When choosing a mattress company, consider several important factors that can impact your purchasing decision and overall satisfaction.

  1. Quality of materials
  2. Mattress types offered
  3. Price range and financing options
  4. Customer reviews and ratings
  5. Warranty and return policies
  6. Delivery and assembly options
  7. Brand reputation and history

Each of these factors will help shed light on what to look for in a mattress company, allowing for informed decision-making.

  1. Quality of Materials: The quality of materials refers to the components used in the mattress’s construction. Companies may use materials like memory foam, latex, innerspring coils, or hybrid combinations. High-quality materials generally lead to better durability and comfort. It’s essential to check if the materials are certified for safety and performance by organizations like CertiPUR-US or Oeko-Tex.

  2. Mattress Types Offered: Mattress types vary widely, including memory foam, latex, hybrid, innerspring, and adjustable air mattresses. Each type has unique properties suited for different sleep preferences and body types. For instance, memory foam provides contouring to relieve pressure points, while innerspring mattresses may offer a more traditional feel with bounce.

  3. Price Range and Financing Options: The price of mattresses can greatly vary, typically ranging from a hundred to several thousand dollars. Assess your budget and explore financing or payment plans that can make purchasing easier. Some companies provide interest-free financing options, allowing consumers to pay over time.

  4. Customer Reviews and Ratings: Customer feedback plays a crucial role in evaluating mattress companies. Investigate reviews on multiple platforms for a broader view of others’ experiences. Positive reviews often indicate reliable products and services, while negative feedback may point to potential issues with quality or customer support.

  5. Warranty and Return Policies: A robust warranty and flexible return policy are essential for consumer protection. Most reputable companies offer warranties ranging from 10 to 20 years, covering defects in materials and workmanship. A generous return policy allows customers to try the mattress and return it if unsatisfactory, which may be as long as 100 nights in some cases.

  6. Delivery and Assembly Options: Consider how the company handles delivery and whether assembly is included. Some mattress companies offer free delivery, while others may charge a fee. Additionally, check if they provide setup services, which can be beneficial if you have a larger mattress requiring assistance.

  7. Brand Reputation and History: Brand reputation reflects the company’s long-term standing in the industry. Well-established brands may come with a proven track record of quality and customer service. Research the company’s history, awards, and innovations to assess their credibility.

How Significant Is the Mattress Trial Period in Your Buying Decision?

The mattress trial period is significant in your buying decision. It allows you to test the mattress in your home for an extended time. This process helps you assess comfort, support, and overall sleep quality. A trial period typically lasts between 30 to 120 nights.

During this time, you can determine if the mattress meets your needs. If it doesn’t, you often have the option to return it for a full refund. This policy reduces the risks associated with purchasing a mattress, which is a significant investment.

Additionally, a generous trial period indicates a company’s confidence in their product. It reassures you that the company values customer satisfaction. Overall, considering the trial period can enhance your buying decision and ensure you select a suitable mattress for your sleep needs.

What Types of Mattresses Do Leading Companies Offer Their Customers?

Leading companies offer several types of mattresses to meet diverse customer needs.

  1. Innerspring mattresses
  2. Memory foam mattresses
  3. Latex mattresses
  4. Hybrid mattresses
  5. Airbed mattresses
  6. Adjustable mattresses

Each type of mattress provides unique features and benefits. Understanding these types can help consumers make informed decisions based on their preferences and sleeping needs.

  1. Innerspring Mattresses:
    Innerspring mattresses utilize a core of steel coils for support, making them responsive and suitable for various sleep positions. Typically, these mattresses combine comfort layers with the spring system. According to the Sleep Foundation, innerspring models offer better airflow than foam versions, keeping sleepers cooler. They are also typically less expensive than other options.

  2. Memory Foam Mattresses:
    Memory foam mattresses consist of viscoelastic foam, which conforms to the body’s shape and provides pressure relief. This material reduces motion transfer, making it ideal for couples. A study by the Sleep Research Society in 2017 found that memory foam contributes to better sleep quality due to its ability to support spinal alignment. Brands like Tempur-Pedic lead in this category.

  3. Latex Mattresses:
    Latex mattresses use natural or synthetic latex to provide a bouncy feel and responsiveness. They are known for durability and comfort. The Natural Latex Association notes that latex is also resistant to dust mites and mold. Companies like Avocado Green Mattress emphasize their eco-friendly and organic materials in manufacturing.

  4. Hybrid Mattresses:
    Hybrid mattresses combine innerspring coils with layers of foam or latex. This combination provides the benefits of both types. According to research by the International Sleep Products Association, hybrid designs cater to individuals needing support and comfort simultaneously. Many companies, such as Purple and Saatva, offer hybrids tailored to diverse sleeping styles.

  5. Airbed Mattresses:
    Airbeds utilize air chambers as support systems, allowing users to adjust firmness levels according to personal preference. These mattresses appeal to couples with differing firmness requirements. Research by the Journal of Chiropractic Medicine (2016) indicates adjustable beds can enhance comfort and reduce sleep disturbances.

  6. Adjustable Mattresses:
    Adjustable mattresses feature bases that can change position for better comfort and support. They accommodate specific needs, such as improved circulation or snoring. These mattresses promote various postures for reading or watching TV. A survey by the National Sleep Foundation highlights that adjustable bases can lead to sounder sleep for many.

Each mattress type caters to varying preferences, such as budget, material preference, and comfort needs. Understanding these differences enhances consumer choice and satisfaction.

How Do Customer Reviews Affect the Reputation of Mattress Brands?

Customer reviews significantly influence the reputation of mattress brands by shaping consumer perceptions and guiding purchasing decisions.

  1. Trustworthiness: Positive customer reviews build trust. According to a study by BrightLocal (2020), 79% of consumers trust online reviews as much as personal recommendations. Trust fosters brand loyalty and repeat purchases.

  2. Visibility: High ratings improve online visibility. A study published in the Journal of Marketing Research (Liu, 2020) found that businesses with better reviews rank higher in search results. Increased visibility leads to more potential customers.

  3. Product Quality Perception: Reviews often reflect perceived product quality. Research by Spiegel Research Center (2017) shows that products with a higher number of reviews tend to attract more positive consumer perceptions, impacting brand reputation directly.

  4. Customer Feedback Loop: Reviews provide valuable feedback. Brands can identify strengths and weaknesses through customer insights. This feedback enables them to make improvements, resulting in a more favorable brand image.

  5. Competitive Advantage: Positive reviews differentiate brands. A survey by Podium (2021) found that 93% of consumers say online reviews impact their purchasing decision. Brands with superior reviews gain a competitive edge in a crowded market.

  6. Emotional Impact: Reviews evoke emotions. Positive experiences shared by customers create a sense of community and belonging around a brand. This emotional connection can enhance customer loyalty and bolster a brand’s reputation.

  7. Crisis Management: Negative reviews can harm reputation. According to research by Harvard Business Review (2019), a single negative review can lead to a 22% drop in sales. Quick and effective response to complaints can mitigate damage and restore brand perception.

Through these mechanisms, customer reviews serve as a vital component in shaping the reputation of mattress brands.

What Are the Key Benefits of Ordering a Mattress Online from Established Companies?

Ordering a mattress online from established companies offers significant advantages. These benefits include convenience, cost savings, a wider selection, detailed product information, and usually a trial period.

  1. Convenience
  2. Cost savings
  3. Wider selection
  4. Detailed product information
  5. Trial period

The aforementioned benefits illustrate why many consumers prefer online mattress ordering. Now, let’s delve into each benefit for a clearer understanding.

  1. Convenience: The benefit of convenience in ordering a mattress online encompasses the ease of accessing multiple retailers at any time. Online platforms allow customers to shop from home, avoiding the hassles of traveling to brick-and-mortar stores. According to a 2022 study by the National Sleep Foundation, 70% of consumers prefer online shopping for its accessibility and time-saving features.

  2. Cost savings: Cost savings arise from reduced expenses related to maintaining physical stores. Established online mattress companies often transfer these savings to customers through lower prices. A 2023 report from MarketWatch indicates that online mattress prices are typically 10-30% lower compared to traditional retailers, making them an attractive option for budget-conscious consumers.

  3. Wider selection: Online stores provide a broader range of mattress options compared to physical stores. Customers can explore various brands, sizes, and materials from the comfort of their homes. A 2021 analysis by Statista reported that leading online mattresses can offer up to 50 different models, increasing the chances of finding a perfect fit.

  4. Detailed product information: Detailed product information is readily available online. Consumers can read comprehensive descriptions, specifications, and customer reviews. This transparency helps buyers make informed choices. According to a 2023 study published in the Journal of Consumer Research, 85% of consumers consider product reviews essential before making significant purchases.

  5. Trial period: An extended trial period is often provided by established online mattress companies. This allows consumers to test the mattress at home before fully committing to the purchase. A 2022 survey from the Better Sleep Council revealed that about 65% of consumers appreciate the convenience of trial periods for their peace of mind. Such policies typically last between 90 to 120 nights, which further enhances customer satisfaction.

How Important Are Return Policies in Enhancing Your Mattress Purchase Experience?

Return policies are crucial in enhancing your mattress purchase experience. A flexible return policy allows customers to feel secure in their decision. It reduces anxiety related to making a significant investment. Clear guidelines explain the conditions for returns or exchanges. This transparency builds trust between the buyer and the retailer.

An effective return policy promotes customer satisfaction. It encourages buyers to try the mattress without fear of commitment. If a mattress does not meet their needs, customers can return it easily. This ease of return can lead to repeat purchases and positive word-of-mouth.

Additionally, generous trial periods provide customers time to assess comfort. Customers can test the mattress in their own home. This testing period helps customers feel confident in their choice.

In summary, a strong return policy enhances the mattress buying experience. It fosters trust, encourages purchases, and promotes satisfaction.

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